Mkt4d Privacy Policy – Data Protection for Malaysian Users
This Privacy Policy explains how mkt4d collects, uses, stores, and protects your personal information. We are committed to fully safeguarding the privacy of every Malaysian user.
Effective date: 1 January 2026. This policy applies to all registered users and visitors of the mkt4d platform.
1. Information We Collect
To provide complete and secure services, mkt4d collects the following categories of information:
User Account Information
- Full name, email address, mobile phone number;
- Username and password created during registration;
- Identity verification information provided upon request.
Device & Browser Information
- Device type, operating system, and browser version used;
- IP address and general location data (not used for precise location identification);
- Session data, including the time and duration of platform usage.
Payment Information
- Payment method name (e.g. TNG eWallet or online banking);
- Records of deposit and withdrawal transactions in Malaysian Ringgit (RM);
- Account numbers or payment details are requested solely for the purpose of processing legitimate transactions.
Usage Data & Cookies
Mkt4d uses cookies and similar tracking technologies to record usage patterns, language preferences, login sessions, and improve user experience. You can manage cookie settings through your browser, but this may impact some platform functions.
2. How We Use Your Information
Information collected by mkt4d is used solely for the following purposes:
- Creating and managing your user account securely;
- Processing deposit and withdrawal transactions in MYR;
- Verifying user identity to meet compliance requirements;
- Providing responsive and effective customer support;
- Sending important notifications related to your account or policy updates;
- Detecting and preventing fraud, unauthorized access, and suspicious activities;
- Improving technical performance and the overall user experience on the mkt4d platform.
Mkt4d will not use your personal information for third-party marketing purposes without your explicit consent.
Document Contents
- 1. Information We Collect
- 2. Purposes of Use
- 3. Cookies & Tracking
- 4. Storage & Security
- 5. Sharing with Third Parties
- 6. User Rights & Contact Us
Have Questions?
Visit our help page for more information on account privacy and security.
Frequently Asked Questions3. Cookies & Tracking
Cookies are small text files stored on your device when you visit the mkt4d platform. We use cookies for the following purposes:
- Session Cookies: Keeping you logged in as you use the platform, so you don't need to sign in again each time;
- Preference Cookies: Saving your language, currency, and interface preferences;
- Analytics Cookies: Helping us understand how users interact with the platform so we can improve our services.
You can block or delete cookies through your browser settings. However, doing so may prevent certain platform features from working properly. mkt4d does not use third-party cookies for advertising purposes unrelated to our platform.
4. Data Storage & Security
All personal information collected by mkt4d is stored on servers protected by multiple layers of security, including SSL/TLS encryption during data transmission and encryption at rest.
Mkt4d retains user data for as long as an account remains active or as required to fulfil applicable legal and regulatory obligations. When data is no longer needed, it will be securely deleted or anonymised.
Only authorised mkt4d staff have access to users' personal information, and all access is logged for audit purposes. We also conduct regular security assessments to ensure our systems remain up to date and secure.
5. Sharing Information with Third Parties
Mkt4d does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, there are limited circumstances in which information sharing may occur:
- Payment Service Providers: Transaction information is shared with payment service providers such as TNG eWallet solely for the purpose of processing deposits and withdrawals in MYR;
- Legal Requirements: mkt4d will disclose user information when required by Malaysian law, a court order, or a request from a legitimate authority;
- Platform Rights Protection: Information may be disclosed to investigate or prevent fraud, breaches of our terms, or security threats to the platform.
In all of the above cases, mkt4d ensures that information is shared only to the extent necessary and in accordance with applicable data protection standards.
6. User Rights, Policy Changes & Contact Us
Your Rights as a mkt4d User
As a mkt4d user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you;
- Right to Correction: If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team;
- Right to Deletion: You may request deletion of your account and personal data, subject to any legal data retention obligations;
- Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, although this may affect access to some services.
Changes to This Privacy Policy
Mkt4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. Any changes will be posted on this page with an updated revision date. You are encouraged to review this policy periodically. Continued use of the platform after changes are posted will be considered your acceptance of the revised policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our team via:
- Email: [email protected]
- General Support: [email protected]
- Frequently Asked Questions: Visit mkt4d FAQ page for an immediate response.
We will endeavour to respond to your enquiry within three (3) business days.
Your Data is Safe. Your Entertainment Starts Here.
Register your mkt4d account with confidence — your privacy is our priority from day one, always.